Here’s some quick math: If one person had 15,000 pairs of underwear, they could wear a new pair every day for close to 30 years.
At Bissell Centre, we give out 15,000 pairs of new underwear to our Community Members every six months – and the need is still growing.
Underwear isn’t often the first need most people think about when they want to support folks experiencing poverty. Oftentimes, clean underwear makes a huge difference not only in someone’s personal feelings and outlook. It can also help with physical and mental health issues that can be life-changing.
Physical Health Benefits of Clean Underwear
Underwear accumulates a lot of microbes from your body and collects bacteria that can fester without washing. Not only is that an awful odour to try to live in, but it also sticks to the skin and, if left for too long, can lead to infections. It’s even a direct cause of kidney failure and bladder cancer.
Changing into clean underwear is the only way to reduce that risk. If we have no underwear to give out to folks, it’s likely that many more people will be going into emergency rooms and dying from something so easily preventable.
Mental Health Benefits of Clean Underwear
A lot of difference can be made with a little more comfort. A stop by our Community Space includes a hot shower, a meal, some time to do laundry, and a stop by the Community Closet for some fresh clothes. Those four steps are crucial to folks deciding to take the next step and look for help to find their way out of poverty. When you’re working through hard times, fresh underwear is priceless.
This is where we build trust and watch their self-confidence grow. They’re not afraid to talk to people anymore. They’re okay opening up about what their goals look like. Then they start to feel dignity and understand they are worth more than their challenges or their situation. This is when they reach out for help with their mental health, addictions, housing, and employment.
15,000 Pairs of Underwear Donations are Needed
For as long as Bissell Centre has been giving clothes to folks who need them most, underwear has been the single most requested item – but it’s also the least donated. That’s why, each year, we run the Drop Your Gonch campaign. Folks don’t often think about underwear – it’s an embarrassing topic. It’s also an important topic – especially for folks in our community.
Make sure to check out the Drop Your Gonch information page for drop-off locations, donation wish lists, and lists of items we can’t accept.
And think of underwear the next time you get a bag of donations together. Pick up a fresh pair on your way and drop them in the bag. A quick extra step could change a life.
Bissell’s National Indigenous Peoples Day celebration weeks ago brought 96 St. right outside Bissell to life. Bissell Centre has been celebrating National Indigenous Peoples Day, proclaimed in 1996 by the Canadian Government, for well over a decade! This year, it was so much more than a block party– our team made sure this was a celebration to remember.
Keeping Traditions Alive
Our Food Services kitchen team made traditional stew and Bannock for everyone who attended. In total, they served more than 900 meals! Elders from the community held a traditional pipe ceremony to kick things off. They shared stories of struggle and expressed why the customs and traditions they grew up with are so important to folks from Indigenous communities.
Energetic Local Performances
Families enjoyed the traditional hand games from Indigenous communities. Plus, dance and music performances from the Thunder Lake Singers & Dancers and flutist Theo Waskahat. The block was alive with music, drumming, and dancing for the whole community to enjoy.
Sharing and Learning Together
National Indigenous Peoples Day is always an amazing celebration, but this year’s was truly one to remember. We’re so happy and grateful for everyone who came out, participated, shared their gifts, and helped make sure Indigenous customs and traditions will stay alive for the people who need them most.
National Indigenous Peoples Day 2023 Photo Highlights
In 2022, Bissell Centre took a long hard look at itself and asked what can be a scary question – what are our 2SLGBTQIA+ team and community members experiencing here? What does Pride at Bissell look like? Are these folks being embraced and celebrated? Are they comfortable being their truest selves here?
41 team members participated in a survey focused on 2SLGBTQIA+ issues – 12 from 2SLGBTQIA+ communities. The results of the survey were promising, and a lot of organizations would take that as a sweeping success and end their efforts there. Instead, we wondered how best to push our organization even further.
Through the results of this survey, summer intern J. Heber looked at the qualitative stats, thought about how they represented the diverse 2SLGBTQIA+ presence at Bissell Centre, and created a fibre art piece to represent that diversity across the organizations.
It is an expression of all the different flags and colours that express the different gender identities and sexual orientations that makeup Pride. Today, it proudly hangs in our Community Space. It stands as a reminder to folks that our diversity is our strength, and inclusion is essential. It also features seeds and the words, “Let’s Grow Together,” demonstrating the seeds of compassion and the thirst for knowledge that helps us all better understand and appreciate one another.
We’re going to let our 2SLGBTQIA+ staff members speak for themselves. Exploring, in their own words, how Bissell Centre is working to improve equity for 2SLGBTQIA+ folks, what their experiences have been like at Bissell, and what Pride month means to them.
Allen
Bissell Centre gives out free rainbow stickers to everyone. I want to point this out first and foremost. It’s the first thing I think about when I think about how Bissell Centre is a safe space.
I joined Bissell Centre in 2020, and I wasn’t sure if I should be open about my gender identity. I saw a lot of staff here be comfortable and open and safe with who they are. Everyone here makes the effort to use my preferred pronouns (he/him) – and anyone who mistakenly uses the wrong pronouns is quick to apologize and correct it. That makes me feel respected and cared for by Bissell Centre.
Especially compared to my home country, Bissell Centre is welcoming to who I truly am. Here, I get to show my Pride without shame or any fear. I get to be open, and that’s important not just for me but for anyone who wants to express their Pride.
Even our community participants treat 2SLGCTQIA+ people with respect and equality. No one ever has anything negative to say about the clothes we choose, how we present, or how we choose to look according to our gender identity. Having this freedom and acceptance is so important for 2SLGBTQIA+ folks and how we can contribute back to our communities.
Clinton
When I was placed at Bissell Centre for my social work practicum, I was nervous about entering a new space. Being a member of the 2SLGBTQIA+ community, I am always wary when entering a new space. I don’t know if it’s safe, if I will be harassed or if I can truly be myself.
I remember about a month into my practicum, I mentioned how I noticed there wasn’t really any noticeable visual representation to let new staff and community members know that Bissell is a queer-friendly space. So, we came up with the idea for me to create a 2SLGBTQIA+ resource list for both staff and community members.
Then, I started noticing pride flag stickers placed on doors and laptops. My supervisor told me because I had the courage to identify the gap between Bissell and the queer community, she ordered gender-neutral bathroom signs for the bathrooms in the Community Space. I couldn’t believe that I was a catalyst for these changes. Bissell Centre is not just another group that celebrates pride once a year. They listen to the concerns people have and do what they can to improve.
The community members make Bissell Centre different too. I often get comments that I give off two-spirit energy. I learned that two-spirit folks in Indigenous culture are sacred, which makes me feel honoured. I don’t currently identify as two-spirit – the community members made me curious, and I have since been exploring that side of myself. Because the community members and the staff have created a judgment-free space, it has allowed me to safely be my true self.
Black History Month can easily go forgotten in Edmonton. On the surface, the Black experience isn’t as prevalent in our culture as it in in the United States. But Edmonton is no stranger to the influence and celebrations from our Black communities. Just ask anyone who’s been to the Cariwest Festival or explored the excellent vendors at Black Owned Market (BOM) YEG.;
Though Black History Month is rooted in the American Black experience and celebrating the achievements of Black folks despite the history of slavery and continued systemic racism, there is a lot of Black experience here in Edmonton absolutely worth celebrating. And though the stories look different on the surface, the underlying themes remain very consistent.
Viewpoint from a Sociologist
Samuel Enyon is a Family Support worker with Bissell Centre, who earned his master’s degree when he was studying in Madrid. Originally from Uganda, Samuel looks at his own and his family and community members’ journeys to Canada and relates very closely to what’s being expressed with Black History Month.
He explains that a lot of the context that people from African and Caribbean countries bring when they arrive in Edmonton does tend to be white-centric. In addition, further barriers to Black success can play a devastating role for Black families looking to settle and find a better life.
Bissell Centre Helps Bridge the Gap
Oftentimes, foreign credentials aren’t recognized in Canada, making employment difficult for a lot of new Canadians. This is one of the biggest barriers faced by new Canadians. Samuel himself sees families come by the community space, fully prepared to sleep on the streets.
Samuel once worked with an immigrant family that came from an African country, and all they could speak was Portuguese. The father managed to string a few English words together, just enough to have them referred to Bissell Centre Family support. When they arrived, the father broke down in tears. The family had spent three years getting to Edmonton. They passed through Central America, slept in wetlands, and one of the children nearly drowned.
“Who knows if the family understands the amount of trauma they went through?” Samuel recounts. “I was so fortunate that my team was able to put some things aside to further help this family with whatever resources they could find.”
With no options available within the formal system to keep this family from sleeping on the streets, the lead looked to Samuel for ideas. He suggested calling their country association in Edmonton. It wasn’t long before the family found sponsors to host them, and they quickly moved into their own permanent housing.
In his own words, Samuel says, “it was the first time I had seen an organization put so much into helping a Black family.”
Blended stories and shared fates for Edmontonians
As Samuel recounts the story of the family, he points to the similarities, systemic barriers, and opportunities that all new Canadians may encounter.
“To me, Black History Month is a celebration of a lot of different cultures who’ve struggled and overcome,” says Samuel. “The stories are different. But the similarities are very close, and this is a coming together to empower the most vulnerable in our societies.”
Considering himself lucky and well-positioned as a family support worker at Bissell Centre, Samuel meets families from all races, cultural backgrounds, and nations. To him, expressing the need for us as humanity to reach across the table and seize every opportunity to treat each other as humanely as possible drives his work at Bissell Centre.
Samuel stresses that Black history month needs to be celebrated every day of our lives. “Each and every one of us should find it in our hearts to practice kindness, empathy, and love,” says Samuel. “We can come together to ask the inconvenient questions and seek a better understanding of each other and not be so quick to classify each other.”
Originally published on January 20, 2023
Updated January 15, 2024
Spending a night outside in Edmonton’s harsh winters can take its toll on people. In 2021, it’s estimated that 222 people experiencing houselessness in Edmonton died – many from avoidable deaths such as from exposure. That is a 70 per cent increase from the year before. Between 2021 and 2022, there were 786 reported cases of extreme frostbite, with 91 leading to amputations.
For countless Edmontonians, there is a very real prospect that they may experience houselessness. The Coldest Night of the Year fundraiser walk through downtown gives a small glimpse into what experiencing houselessness can be like.
This Year’s Walk for Bissell
Our goal in 2024 is to raise upwards of $200,000, after last year’s successful walk where we raised $190,000. Walkers are coming together on February 24, 2024, for either the two or five kilometre walk through downtown Edmonton – with teams raising funds since December and continuing to raise funds until one month after the walk.
Not only is this a fun way to bring awareness to a serious issue in our city, but you can also see directly how those funds raised make a difference to the community. This is the sixth year that Bissell Centre is taking part in Coldest Night of the Year.
The funds raised for the downtown Coldest Night of the Year walk go directly back to Bissell Centre’s programs, ensuring that our city’s most vulnerable have the services they need to live with a better quality of life.
A History of Helping Those Experiencing Houselessness
Coldest Night of the Year was established in 2011 when three Ontario Ministries wanted to bring attention to what folks who are experiencing houselessness need to endure over Canada’s harsh winters. They started with a goal to raise $40,000 – by the end of the walk, they had raised well over $111,000.
This fundraiser was quickly adopted across Canada and the US, with 166 different locations hosting their own walks with funds going back to local community organizations. In 2022, more than $12 million was raised by more than 31,000 individual walkers in Canada and the US.
You can still contribute to this amazing fundraiser. Donate to a team (or start your own!), donate to someone walking, or support us directly at Bissell Centre by donating to the Walk with Bissell team. Check out our local event site and contribute today. With your help, we can reach our $200,000 goal and continue serving those most vulnerable in our city.
When it was clear physical distancing was necessary for everyone’s safety, we immediately recognized that people who didn’t have a home to go to were at great risk. People without a home, a shower, laundry facilities, and all manner of basic amenities are already susceptible to health issues. The risks are then compounded by the fact that people with no home often sleep in the cold.
Our Community Space remained open so that people with nowhere to go could still meet some basic needs. But physical distancing was near impossible, and we couldn’t offer much-needed medical assistance for those with COVID-19 symptoms.
The City of Edmonton, Alberta Health Services, Homeward Trust and various social agencies, including Bissell Centre, quickly came together to turn the Edmonton EXPO Centre into an Isolation Centre and Day Shelter, where health supports are available, people without a home can access food, clothing, a shower, etc., as well as practice distancing. In about 7 days we uprooted our staff, operational equipment, and community members.
“I am so appreciative of how our team is pulling together at all levels to plan, coordinate and implement changes in such a short window. It has been quite a feat to behold, truly a herculean effort.
We remain steadfast in our resolve to ensure people experiencing homelessness and poverty are supported safely and with dignity in these uncertain times.” – Gary St. Amand, CEO
Government funding covers many of the costs for the Expo operations, but Bissell is still responsible for filling ongoing and emerging needs for active programs beyond the Expo Day Shelter.
We ran out of clothes almost immediately. Within a couple of days, we were seeing more than 500 people come to the EXPO. Since we couldn’t accept used clothes in the short-term due to distancing recommendations, we turned to the public for help.
Boyle Street Community Services and Bissell appealed to you, the community at large, for help to raise money to buy jeans, shirts, underwear, gloves, underwear, and more. In less than 1 week, you contributed $30,000. Even though we’ve often witnessed just how compassionate Edmontonians are—this blew us away! It’s a bit of a challenge for our staff to find clothing sources, but we’ve been able to fill gaps.
Other programs continue to run. The Outreach Housing Teams, in addition to providing housing opportunities, are providing bagged lunches to people who are still on the streets, providing information about distancing and the resources available, and encouraging them to go to the EXPO. Other Teams are bringing meals, cleaning supplies, and phones to people who are newly housed and our tenants at Hope Terrace. Supports are limited, but we are doing what we can to be reliable and ensure their well-being.
Back at Bissell our Childcare Staff are also working hard. Our Early Learning and Child Care Centre was selected to provide childcare services for essential service workers. The team eagerly shifted gears in order to support front-line workers. They changed some structures and procedures to meet pandemic-related health requirements, but the heart of the program remains. In fact, our dedicated, caring staff are highly experienced working with children and families experiencing stress. A big stress is simply finding affordable, high-quality childcare. It is not easy to come by for people experiencing poverty. We’re honoured to offer this service to essential workers, so they can rest easy that their loved ones are being cared for while they meet other extraordinary stresses.
Our Family Support Workers are doing their best to stay in touch with our own families. They are doing what they can to see that families have access to food and supplying diapers and formula where needed.
We are doing everything possible to work for those who turn to us, but, as the saying goes…
These are uncertain times.
We’ve all heard this phrase over the past few weeks, but for people experiencing poverty and homelessness, uncertainty is all too normal. Bissell has been one of the, too few, cornerstones they’ve been able to depend on.
No matter what goes on in the world or one’s own life, Bissell Centre has always been a trusted and safe space for people in need. It is a place of compassion, support and hope.
“I’m free from drugs and homelessness because of these individuals. I cannot ever repay the kindness, the support, the pain and the gain…I just want you all to know… I am so very thankful and pray your safe and fulfilled while you lead us to safety. Thank you so much” – Jien, former participant
During the COVID-19 pandemic, Bissell remains wholly committed to serving the people that need and depend on us the most. But we can’t do it without you.
For over 100 years, support from the community has made it possible for Bissell to serve this city’s most vulnerable citizens. Bissell has helped people through World Wars, the Great Depression, recessions and other global medical challenges, such as Spanish Flu, HIV, SARS, and H1N1. We are dedicated to ensuring our participants are cared for throughout COVID-19 too.
“I can’t keep up with all these changes. It’s too much. But, I’m in the right place. I feel taken care by Bissell, and I know they can get me what I need.” – Chris, Community Space participant
We have had to make changes to the way we run our programs, like moving our Community Space to the Expo Centre, but we are still very much active and operational.
Today your support is needed more than ever. Your gifts make the following possible:
- Meals and bag lunches for those on the street
- Supporting people to get housing or stay housed so they can safely self-isolate
- Hampers with diapers and formula for Bissell families
- Protective items like masks and gloves for staff and participants
- Stability to ensure we come out of this crisis strong and can continue with projects such as the construction of the new childcare facility
In April, the National Month of HOPE, please provide hope during Covid-19 for individuals who are really struggling to see the light at the end of this very dark tunnel.
We will get through this if we continue to work together.
When Mike first came to Bissell Centre, he’d been living on the street for two years. You might have even seen him on the streets of Edmonton. Perhaps you were the woman who looked Mike in the eyes and said, “You need to get yourself help. There are resources to help you.”
Mike grew up in Edmonton in a family of eight. It wasn’t easy growing up in such a big family. They lived in a cramped three-bedroom house, made smaller because his mother was a hoarder, and his parents fought often.
Mike was similar to his father. He was trusting. He always saw the best in people, giving them the benefit of the doubt. If you asked, he’d give you the shirt from his back.
Once he turned 18, Mike worked and lived on his own, at times allowing his siblings, even his mother, to live with him when they struggled to get by.
Eventually, he made the journey from Edmonton to Calgary. There, he worked for years in the construction industry. Unfortunately, his business partner wasn’t trustworthy—he was underpaying and stealing work from Mike.
During this chaotic time, Mike lost his father, and it was like all the air was sucked from his lungs. The loss was devastating. With his life in shambles, he decided to return home.
Sadly, he didn’t receive the help he’d hoped to find back home. That’s when Mike became homeless for the first time. Each day was a constant struggle. No one believed in him and he certainly didn’t believe in himself.
“Give people a reason to believe in themselves again and see what they do with their lives.”
One day, a kind woman approached him on the street, and encouraged him to seek help. That was a life-changing moment for Mike. He began thinking that things could be different.
Mike found his way to Bissell Centre, where he finally got the help he needed. Scona High School had recently raised $115,000 for Bissell Centre, enabling them to form an Outreach Housing Team. Mike became their first ever participant!
With support from the new team, Mike found an affordable apartment, and got access to mental health services. He also found a rewarding sales job. He was so skilled that he soon won top sales awards and he continues to work there today.
Mike is also now working toward a business degree and is set to graduate at the end of this semester! He dreams of working with wood—he loves building things with his hands.
“Without Bissell Centre, I’d most likely be dead. Most people are on the streets because they don’t believe in themselves and no one believes in them,” Mike says. “Give people a reason to believe in themselves again and see what they do with their lives.”
Donors like you have made it possible for Mike to access Bissell Centre’s Outreach Housing Team, along with other resources. Thanks to your support, Mike has moved from poverty to prosperity.
Thank you for helping Mike and others like him to find affordable housing, and step into a brighter future!
Mike story is a feature in our May Newsletter. Read the full newsletter online now.
Josh Hudon, father and business owner, is humble about his achievements, but his collection of 1000 bags for Bissell Centre is anything but a humble feat. He working tirelessly over 9 months to collect the bags, mobilizing a large network to get the job done. The drive and passion to collect the 1000 bags stemmed from a time where he was experiencing financial hardships and could have lost his house and his business.
“It got me thinking about the homeless situation in Edmonton I wanted to do something to help,” explains Josh. “You don’t normally think about homelessness until it really affects you, and that’s what happened to me.”
“You don’t normally think about homelessness until it really affects you.”
Another thing that inspired his momentous clothing drive was his participation in the Coldest Night of the Year national fundraising walk last winter. Experiencing firsthand the cold of a winter walk in the dark gave him a deeper empathy for individuals experiencing homelessness in Edmonton and he wanted to do something more to help.
Josh worked closely with his sister to collect and transport the bags a two dozen at a time and met several supporters throughout the campaign who helped him reach his goal. After landing some media opportunities in the fall, bags really began to pour in. On November 19th, 2018, Josh dropped off his 1000th bag.
And he’s not stopping there.
Shortly after collecting “#1000bagsforBissell,” Josh and his friends entered as a team for the Coldest Night of the Year again, with sights set high. Josh’s team hopes to raise $60,000 for Bissell Centre as they participate in the walk. They are already well on their way to achieving this ambitious goal. At the time of writing, Josh’s team is the top fundraising team in Canada for the Coldest Night of the Year, having already raised $14,178.
When asked if he had any advice for teams looking to step up their fundraising efforts, Josh suggested being creative. He has hosted two silent auctions, sold raffle tickets for a large basket giveaway, and reached out to his network for corporate sponsorships. He also recommends dreaming big.
“No one has ever accomplished anything great by setting small, easily achievable goals—you need to reach higher than you might think possible,” explains Josh. He has high expectations of himself, and his drive and ambition are what help him accomplish his mountainous goals.
Support or join Josh’s team, here!
Or, start your own team
Christmas of 2017 was a tough time for my family. Having welcomed our second daughter in September, we were at the pinnacle of sleep deprivation as our youngest went through her three-month sleep regression. As a breastfeeding mom, I would wake every 2-3 hours to feed her, and this went on for weeks. We were so tried that we were barely getting through the every-day chores, let alone getting ready for Christmas.
With Christmas looming and a two-year-old at home, I bought all my gifts online, but had absolutely no time to wrap them. I contemplated buying paper bags to shove the presents in and calling it a day. Then I heard about the partnership between Bissell Centre and Southgate Centre for their gift-wrapping service. Not only would I not have to wrap my own gifts, but I’d also get to spend some time having a coffee while the baby napped in her car seat. It was a no-brainer for me. I went the next day and thoroughly enjoyed getting to meet the wonderful volunteers from Bissell, who cheerfully took my gifts to wrap, labeled them and returned them to me in under an hour. I got to walk the mall, enjoying a hot coffee for the first time in weeks.
I was looking for help during the holidays, and I found out that I was helping others.
Any mom of young children can attest to just how hard it is to get a moment to themselves. Bringing my gifts for wrapping at Southgate gave me some time to myself at such a critical time in my postpartum journey. Most importantly, I was surprised and delighted to learn about the impact that Bissell Centre has on the community, including supporting struggling families and children through their Childcare program, parenting classes, clothing donations and more. In fact, Bissell Centre supports over 600 families across Edmonton each year. I was looking for help during the holidays, and I found out that I was helping others. What a gift!
It was such a pleasant experience that I will be bringing my gifts every year. Life is still busy with a toddler and preschooler running around and I can’t tell you how much I look forward to bringing my gifts to be wrapped by “Bissell Elves” at Southgate Mall. It has become a welcomed holiday tradition for us.
*Submitted and written by local mom and business owner, Jacquie DuVal.
Between November 23th and December 24th, for a minimum donation of $3, have your Christmas gifts wrapped at Southgate Centre by Bissell Elves. All proceeds go to support Bissell Centre’s Childcare meal program.
Together, we can make a big difference for families and individuals living in poverty this Holiday Season.
Here are 7 ways you can help!
1. Shop Our Holiday Gift Guide
Choose a meaningful gift from our Holiday Gift Guide to benefit individuals and families in need. Shop now!
3. Volunteer with Us—Become a Bissell Elf!
As a “Bissell Elf” you will take part sorting donations, wrapping gifts, serving meals, and spreading good cheer alongside enthusiastic Bissell Elf Captains, who will help lead the way!
2. Have Your Gifts Wrapped in Support of Bissell Centre
Between November 23th and December 24th, for a minimum donation of $3, have your Christmas gifts wrapped at Southgate Centre by Bissell Elves. All proceeds go to support Bissell Centre’s meal program for children.
4. Fundraise on Our Behalf!
This holiday season, when you host a staff event, church gathering, or dinner party, you can also give to people in need. Find everything you need to host a fundraiser for Bissell!
5. Donate Warm Winter Gear
During the cold season, items such as jackets, gloves, mitts, and boots are critical to the health and safety of people experiencing homelessness. You can help by donating new or used winter gear as an individual, or, consider starting a clothing drive initiative! Check out our list of needed items.
6. Stay Tuned this Giving Tuesday!
Stay tuned this #GivingTuesday, November 27, 2018! We have something exciting to share with you.
7. Share and Advocate!
Advocacy in all its forms helps ensure that vulnerable people get the support they need to move from poverty to prosperity. So tell your family, friends, and colleagues about these easy ways to support Bissell Centre this season!
