Financial Empowerment Services

Financial Empowerment is essential to improving the lives of low-income Canadians. Bissell Centre trains its front-line staff to deliver financial empowerment services to people accessing Bissell Centre programs. The services we offer include:

      • Financial literacy education workshops
      • Assistance with tax filing and accessing government benefits
      • One-on-one financial coaching through front-line programs

Need to talk to someone about your finances today?
Call toll-free: 1.844.494.6861

Financial Connect Workbooks

Check out the edible PDF and at-home print versions of our new Financial Connect Workbook. This booklet offers information and instructions for accessing important basic financial services and identification (ID). The financial services are: filing taxes, applying for government benefits, opening RESPs, opening bank accounts, and setting up direct deposits. These services help individuals and families to increase their financial well-being and improve their quality of life.


Financial Connect, Canadian Citizens Workbook- Fillable PDF
Financial Connect, Canadian Citizens Workbook – Home Print
Financial Connect, Indigenous Workbook – Fillable PDF
Financial Connect, Indigenous Workbook – Home Print 

Financial Literacy Workshops

Financial Literacy Workshops are generally held monthly on every second Wednesday of the month at 2 pm. Each workshop will cover a different topic:

2024 Workshops

January 10: Relationship with Money
February 14: Benefits
March 13: Income taxes
April 10: Budgeting
May 8: Banking
June 12: Fraud and Scams
July 10: Savings
August 14: Credit
September 11: Debt
October 9: Investing
November 13: Loans
December 11: Consumerism

The workshops will take place at Bissell Centre West at 2 pm.

*Participants are welcome to sign up for just one week or multiple weeks at a time. The workshop size is limited to 6 participants for safety.

Participants receive a $5 gift card for attending.

To register, please email [email protected]


Super Clinics are an innovative way to support modest-income Albertans to access basic financial supports and services.  This concept was adopted and implemented in Edmonton by leveraging an existing Financial Empowerment program, that had created an educational course for front-line support workers.  The Super Clinic model eliminates barriers for people trying to access services by providing all essential financial supports in one place at one time and at no cost. The services we provide in this model include:

  • Income tax filing,
  • Access to ID and Social Insurance Numbers (SIN)
  • Setting up Registered Education Saving Plan (RESP)
  • Accessing the Canada Learning Bond (CLB)
  • Assistance to apply for government benefits and subsidies

Learn more about the Super Clinic Model and how to implement it here.

This program is offered in partnership with:



Ansty Devasagayaraj
Financial Empowerment Coordinator
[email protected]

Our free drop-off tax clinic opens on March 4 on a first-come, first serve basis.

Every Monday*
1 pm – 3:30 pm
10527 96 Street, Edmonton

*There are no clinics on stat holidays.

Learn more about our free tax filing support >

Supported by:


Reg Canadian Charity · 118810829RR0001