Financial Empowerment Services

Financial Empowerment is essential to improving the lives of low-income Canadians. The services we offer include:

      • Financial literacy education
      • One-on-one financial coaching
      • Support to open Registered Education Savings Plans
      • Assistance with tax filing and accessing government benefits
      • Support to access basic banking

Need to talk to someone about your finances today?
Call toll free: 1.844.494.6861

NEW! Financial Connect Hours

Drop-in, one-on-one individual support Tuesdays, Wednesdays and Fridays from 9:00 am – 11:00 am

During Financial Connect hours we can:

  • Conduct financial benefits assessments, fill out and submit your benefit applications
  • Help you find banking & set-up direct deposit
  • Conduct individual budgeting and basic financial coaching
  • Help you set up a RESPs and access the Canada Learning Bond
  • Apply for access to Community Bridge for support and funding to prevent loss of housing
  • Provide information about basic financial services and fraud prevention

How to access:

Come to Bissell Centre West, 10530-96 Street NW, Edmonton during Financial Connect hours.

Staff at the front entrance of the building will direct you to the Financial Connect room. Please note, we do not take appointments. Availability is on a first come, first serve, walk in basis only.

Financial Literacy Workshops

Group Financial Literacy Workshops are back!

Come join us on Fridays from 1:00 – 2:00 pm at our physically distanced in person workshops.

Workshops are open to anyone who wants to learn. Please contact Winnie Nalwadda to sign up: or 780-423-2285 x146

*Participant’s are welcome to sign up for just one week or multiple weeks at a time. Workshop size limited to 6 participants for safety.

Topics we cover:

  • Track your money & make a budget
  • How to apply for benefits to increase your income
  • Find ways to manage your debt
  • Discover ways & receive resources to save money
    …And so much more!

The Financial Empowerment Project

The Financial Empowerment Champions project is a Prosper Canada initiative conducted in partnership with Bissell Centre, E4C and the Institute for the Advancement of Aboriginal Women along with four other national financial empowerment champions. The goal of the project is to improve the financial well-being of one million Canadians living on low incomes by 2020.

Financial empowerment is an approach to poverty reduction that focuses on improving the financial security of low-income people. The five interventions included in this project have proven successful in supporting participants to acquire and practice the financial skills and behaviours that tangibly improve their financial outcomes and build their financial security.

Bissell Centre will train its front line staff and volunteers to deliver financial empowerment services to people living on low incomes.

The  Impact
The targets this Project is designed to meet include helping:

  • 140,000 individuals living on low incomes increase their financial knowledge, skills, and confidence
  • 13,100 individuals file their taxes
  • 400 individuals that did not previously have a bank account open one
  • 5,000 individuals to set personal financial goals and pursue action plans to achieve them

This project is funded in part by the Government of Canada’s Social Development Partnerships Program.

Learn more about the national Financial Empowerment Project.

This program is offered in partnership with:

Prosper Canada
Institute for the Advancement of Aboriginal Women

Zulaurys Romero Medina,
Financial Empowerment Team Lead

Drop-Off  Tax Clinics

Every Monday*
January 4 – January 18, 2021
1pm – 3pm
10530 – 96 Street, Edmonton

Re-opening March 1, 2021

Learn more about our free tax filing support >

*there are no clinics on stat holiday