Where families can go to help them through winter

Edmonton has a variety of free and low-cost services geared towards families. These include clothing, food, shelter, and respite child care. Check out the list below! Not sure where to start? Our Family Supports team can help.  

Our Family Supports team works with families to understand their individual needs and helps them navigate services available — even acting as advocates for some families we walk alongside to help strengthen family units and the community.  

If you want to meet with our Family Supports team, you can find them at the Bissell Centre Service Hub at 10527, 96 Street. You can contact our Family Supports team directly:  

  • 780-423-2285 ext. 133. 

If you’re reaching out to any of the services on this list, please visit their websites for their criteria. For a full list of additional services, call 211. 

Free or low-cost clothing  

Mill Woods United Church 

Saint Vincent de Paul 

Building Hope 

Amity House  

Suit Yourself 

Terra Centre 

Care Closet 

Free Food or Meals 

Building Hope  

C5 Hub Food Pantry 

Candora Society 

Hope Mission  

Freedom Centre Church 

Edmonton Food Bank 

Food Not Bombs 

Wecan Food Baskets 

Native Healing Centre 

Native Friendship Centre 

Pantry N More’ 

Bethel Church 

Shelters 

Hope Mission 

The Mustard Seed 

Boyle Street Community Services  

WIN House 

Wings of Providence 

Bear Lodge 

E4C 

Lurana Shelter 

A Safe Place 

Respite Child Care 

Bissell Child Care 

Norwood Child and Family Resource Centre 

Kids Kottage 

Kids Without Limits 

A Safe Place   

The Cookies that brought Smiles to everyone

Every year, Tim Horton’s holds its Smile Cookie fundraiser, where each local franchise owner can pick a charity in their community that the proceeds from cookie sales will support. It’s a great way to help raise money for great causes directly in our communities!

This year, a group of Edmonton franchise owners decided to try something different. The group agreed to pool their efforts to make a larger collective impact – ultimately choosing Bissell Centre as their charity of choice.

And just like that, this quickly became one of the largest fundraising campaigns we’ve held – raising more than $400,000 in a single week.

Bissell’s Child and Family Supports

Funds from this spring’s Smile Cookie campaign all went to support our Child and Family Supports Program. Last year, we helped more than 1,600 families find their way out of poverty and emergency situations. These programs make a massive impact that people in Edmonton don’t often see.

“It’s things like connections to free pre-natal care, parental supports, or free access to emergency essentials like diapers and formula,” says Jonathan Mackereth, Development Officer with Bissell Centre.

Mackereth explains that Bissell has run a childcare for more than 50 years, serving families in the downtown core. The centre is fully staffed by Early Childhood Education professionals, providing Early Childhood Development for short- and long-term – serving childcare from newborns to six years old.

“There’s are enough challenges finding quality childcare – finances shouldn’t be one of them,” says Mackereth “Lots of parents even drop-off their kids to access other programs like our Employment Services or Financial Empowerment workshops, making it an essential part of our approach to ending poverty.”

Supporting and Celebrating Together

Learning that 147 Tim’s locations all came together to support Bissell Centre, “caught us a little off guard,” Jonathan jokes. “We knew right away opportunities like this don’t come often. We pooled resources into making sure folks knew that buying a cookie would help a child.”

Team members from Bissell Centre could be found at a few different locations around the city during this campaign. Whether it was celebrating with giant cookie cut-outs by the drive-thru, or putting on hair nets and decorating cookies, the teams stepped up to make the week unforgettable.

By the end of the campaign, more than 300,000 cookies were sold – raising more than $464,000! People didn’t hesitate to add a smile cookie to their regular double-double orders – with some businesses and schools pre-ordering up to 1,500 cookies at a time.

“On the first day, we had a manager come out to see us,” Jonathan recalls. “She said in the first two hours of the morning rush, they sold more than a quarter of the cookies they sold for the entire campaign last year.”

We can’t thank the Edmonton Tim’s franchisees enough for all the support they’ve given us. This will directly impact families and children experiencing houselessness and poverty in Edmonton. Thank you for helping us make Edmonton a little bit more of an equitable place to call home.

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