What if the compassion and care you’ve shown throughout your life could continue creating change for generations to come?
Even leaving 1% of your total estate in your will to Bissell Centre can have a huge ripple effect on those looking for support. It might not sound like much, and you’re still leaving 99% to your family — but even this seemingly small fraction of your total estate could help low-income families have access to necessities for raising healthy little ones, people looking for housing have support readily available, and those who are at risk of losing their homes have access to financial support and education.
Best of all, you don’t need great wealth to create lasting change. Your future gift is more than generosity. It’s hope in action that ensures long after you’re gone, your values live on in a stronger, more caring community.
How to leave a legacy with Bissell Centre
Did you know Willpower can help you calculate what impact a 1% planned gift in your will could have on an organization like Bissell Centre? Its suite of free tools and advice can help guide how best you can leave a legacy of giving and community care. But the best advice it offers starts with making sure you speak with your lawyer or financial planner about the kind of gift you want to leave.
After you talk about the financial realities of your estate with an expert, adding Bissell Centre to your will is remarkably easy. There are a few details you need to make sure you include:
- Bissell Centre’s Registered Charity Number — # 118810829RR0001
- Bissell Centre’s Address — 10527 96 Street, Edmonton, AB., T5H 2H6
Once you add these details to your will, along with what percentage of your estate or total gift you want to leave, then your legacy of care for your community is set and you’re continuing to help countless individuals and families find their paths out of poverty and homelessness.
The continued impact from your legacy
In 2025, Bissell Centre provided support to 8,709 unique individuals through our tax clinic, financial education program, housing services, family services, Indigenous cultural supports, and more. We housed 246 people, helped 581 people avoid eviction or utility disconnection, and supported 2,864 people with their tax returns.
This is only one year in Bissell Centre’s more than 150 years of supporting Edmontonians in the downtown community. Your planned gift can help us continue our mission to remove barriers and support people as they move out of poverty. With your support, we will see our vision of eliminating poverty in our community become a reality.
Leaving your legacy to Bissell Centre in your will makes a difference for someone trying to find secure and stable housing, a family struggling with daily essentials, or a whole community finding hope. With careful planning and preparation today, you can help create a better tomorrow for everyone in your community.
Reach out to your legal or financial advisor or contact Terry Tobin at ttobin@bissellcentre.org to learn more about how you can make a lasting impact on the community.
Diapers and formula are essential for raising a happy and healthy family. High costs are making it harder for families experiencing poverty to find stability — often struggling to afford these necessities and there are few programs than can help.
People in Alberta with infant children spend between $900 and $1,200 each year on diapers. On average, infants use eight to 10 diapers each day and without regular changes babies are at risk of diaper rash and other illnesses
For people with limited resources, providing necessities for an infant can seem insurmountable. That’s why on May 1, we launched Tushies and Tummies as a 10-day Mother’s Day Sprint to collect diapers and formula for families with young children. Our Family Services program provides diapers and formula to families in need and is one piece that can help a family break the generational cycles of poverty.
To continue this important program we need support from our community, including you!
Why Donate Diapers?
Donating disposable diapers can be crucial for families facing multiple barriers. Providing free diapers means families in need don’t worry about running out, and instead can focus on keeping their children clean, healthy, and happy.
Families without regular access to disposable diapers might try:
- Changing them less often.
- Leaving wet/soiled diapers on their children for full days.
- Using other materials like newspapers or tea towels as diapers.
To attend most child care centres, caregivers also need to provide their own disposable diapers, creating another barrier for people accessing programs like Bissell Child Care’s free respite care. The added stress can increase anxiety and be detrimental to mental health for both caregivers and children and even compromise the bond between child and caregiver.
Family at Bissell Child Care.
Reasons to Donate Formula
Ensuring children receive all the vitamins and nutrients they need is critical to their development. While mother’s milk is the ideal, it isn’t always an option.
Donating formula becomes a lifeline for hundreds of families across the city accessing our Family Supports program. In 2025, this program helped 291 families with essentials like diapers and formula. We also provided referrals and navigation to other supports that help keep families healthy and strong.
It takes a community to keep children healthy and strong. Your donation of diapers and formula today keeps tushies clean and tummies full, relieves stress on families as they navigate their pathway out of poverty, and helps strengthen the community for future generations.
For this Mother’s Day, help ensure families have what they need to raise healthy and happy little ones. We have drop-off locations for diapers and formula across Edmonton and in Sherwood Park — and they’re accepting donations right up until Mother’s Day on May 10, 2026!
Even after Mother’s Day, we’re always accepting diapers for all ages and sizes and formula donations. They can be dropped off at our Bissell Thrift Shop at 8818 118 Avenue every Monday to Saturday from 10:00 a.m. to 4:30 p.m.
It’s never easy when relationships end. For Claudia, separating from her husband also meant separating from the business they grew together.
“Without that business, I virtually had no income,” Claudia explains. “I was looking for work, but I couldn’t find anything for a long time.”
At the time, she was on income support while caring for two teenagers at home and it wasn’t long before the bills started piling up. But someone suggested that Bissell Centre might be able to help.
Discovering a new way to receive support
“Aside from seeing the name in print, I had never looked too deeply into Bissell Centre before reaching out for help,” says Claudia. “I wouldn’t have thought to reach out to Bissell Centre on my own.”
Shortly after her first meeting with the Community Bridge team, her outstanding bills were paid. The team then explored her financial situation to set up a personalized monthly repayment plan that allowed her to continue living comfortably and supporting her children as they entered adulthood.
Uncovering a streamlined path out of debt
Earlier this year, Claudia proudly paid back her loan from Community Bridge.
“Looking back, it was almost too easy,” she says with a laugh. “The whole process was so easy and respectful. It feels great to have paid it off and to be able to pay if off. The monthly payments were low and realistic to pay off.”
Today, Claudia’s two adult children are in university, and she works a steady job. She keeps up with her monthly expenses and supports her children.
“We’re living comfortably and have a lot of high hopes for the future,” Claudia says.
Thanks to support from ENMAX, the Community Bridge team has been able to connect with folks at risk and prevent them from being evicted and facing homelessness. Last year, Community Bridge helped 678 individuals just like Claudia, with almost 100% of program participants repaying their loans.
Too many Edmontonians face a difficult decision every month — pay bills or pay rent.
This was the reality for Katherine (name changed to protect privacy) — and she almost lost her home. As a single mother of two with a part-time job and extra monthly support coming from Alberta Income Support, she was still falling behind and facing an imminent eviction.
After working with her employer to change her job to full-time, she lost her Alberta Income Support benefits and found herself still needing extra help to ensure she and her two sons wouldn’t be evicted from their home. With the eviction notice in-hand, she connected with our Community Bridge program for help.
The main goal of Community Bridge is to prevent evictions and ensure people at risk don’t experience homelessness. Through financial education, benefits navigation, and direct financial assistance, this program seeks to not only prevent immediate evictions, but also help ensure individuals don’t have to face these challenges again.
“Katherine came to us already taking the initiative to change her part-time work to a full-time job,” says Katrina John-West, Manager of Homelessness Prevention and Housing Support with Bissell Centre, where she oversees the Community Bridge program. “Her Alberta Income Support had ended and having a full-time job still wasn’t enough to help her catch up.”
How Community Bridge Helped Katherine
To ensure Katherine could break from this cycle, the Community Bridge team helped her in three areas to pay off her remaining debt and guarantee her housing stability. The first step was making sure Katherine could receive emergency income benefits from Alberta Income Support.
“What some folks don’t know about Community Bridge is we can act as advocates for people,” explains Katrina. “We can also make references to other sources of financial assistance that folks might not know exist.” In addition to advocating for Katherine’s Alberta Income Support emergency benefits, the Community Bridge team connected her with benefits from the Society of Saint Vincent de Paul. Financial benefits helped, but didn’t cover all her debts — which were collecting interest.
The second approach to helping Katherine came in a one-time, interest-free loan from the Community Bridge program. This lump sum assistance is, on average, paid back within one year of receiving it — even without any timelines or pressure from Community Bridge. “How quickly and frequently folks can pay back this assistance shows us how much we’re helping their financial situations,” says John-West. “It’s setting people up for the best successes possible so they can become empowered with their finances.”
The third type of support Katherine received was a referral to Civida, Edmonton’s largest affordable housing provider. This referral was for additional rent assistance benefits, but many qualifying folks also find new and more affordable homes with Civida — further breaking the cycles faced by countless Edmontonians.
Avoiding Eviction, Controlling Finances, and Finding Stability
Today, Katherine remains in her home with her two sons, now both teenagers and preparing for adulthood. She’s regained control of her finances, cleared out all her debts and arrears, and continues to work full-time while maintaining her household.
“Katherine is a really special success story,” says Katrina. “Many times, we’re meeting people who are in the middle of being evicted or aren’t able to work. Katherine was doing everything right and the odds were still stacked against her. Everything she needed was within reach — she just wasn’t sure where to look. I’m so proud that the team could point her in the best direction for her and her family.”
Thanks to support from ENMAX, the Community Bridge team can continue connecting with folks at risk and prevent them from being evicted and facing homelessness. “We believe in empowering our communities and helping more people access the essentials for a healthy, thriving life,” says Krista Moroz, Manager, Community Partnerships & External Relations at ENMAX. “By supporting Bissell’s Community Bridge Program, we’re not just helping individuals and families in crisis — we’re also investing in the long-term strength of our community and a brighter future for all Edmontonians.”
From January to October 2024, we helped 464 individuals, just like Katherine, facing immediate evictions from their homes. Best of all, 96% of the people we help through Community Bridge stay in their homes. We can’t thank organizations like ENMAX enough for their support — without our generous funders, we wouldn’t be able to offer the crucial help that’s needed throughout our city.
We can’t say enough about our Community Space. This is the central hub where folks can come by for a hot meal, hot shower, fresh clothes, and to build relationships with people to grow their support network.
This space is invaluable to the folks who access its services every day. And, this is why our biggest fundraiser of the year, our Coldest Night of the Year walkathon, sees money raised going directly back into the operations and programs in the Community Space. For a lot of folks, this space is so much more than a warm, indoor place to meet daily necessities – it can also be the first step towards finding their unique pathways out of poverty.
Relationships are everything in the Community Space.
While things like meals and showers might be what first brings people through the doors, they soon learn what other programs might help them along. We offer programs like housing, employment, and mental health, to name a few, which help uncover what barriers people are facing. As staff work to build relationships with people to help find their strengths, folks can start recognizing how best to address these root causes.
No two experiences with houselessness are alike. Building positive relationships can help people recognize their strengths and resiliency – ultimately helping them find their path out of poverty. And, when they’re ready to take those first steps in their journey, Bissell Centre staff help find the resources they need to live a good quality of life.
Every journey is unique – and everyone gives back differently.
Doug has been coming to the Community Space for a few years now. In his own words, it’s his home away from home. The relationships he’s built are like family to him. And like any good family, he finds ways to give back.
The main way Doug gives back to the Community Space is by volunteering in the Community Closet, helping folks find new clothes. Other times, Doug walks around the encampments nearby to see if anyone needs any help. Any way that Doug can help, he wants to offer it to the community that’s given him so much.
“If it weren’t for Bissell Centre, I think we’d all be lost,” says Doug. “They’re helping me out, so I want to help them out too.”
How you can help too.
This year’s Coldest Night of the Year fundraising walk sees all proceeds raised going directly back to the Community Space to support its invaluable operations and programs. Start a team, raise some money, and bring out the whole family for a walk downtown on February 24, 2024. Thank you to all our event sponsors, including our Lead Sponsor Capital Power for providing the single largest sponsorship contribution we have ever received.
Every year, Tim Horton’s holds its Smile Cookie fundraiser, where each local franchise owner can pick a charity in their community that the proceeds from cookie sales will support. It’s a great way to help raise money for great causes directly in our communities!
This year, a group of Edmonton franchise owners decided to try something different. The group agreed to pool their efforts to make a larger collective impact – ultimately choosing Bissell Centre as their charity of choice.
And just like that, this quickly became one of the largest fundraising campaigns we’ve held – raising more than $400,000 in a single week.
Bissell’s Child and Family Supports
Funds from this spring’s Smile Cookie campaign all went to support our Child and Family Supports Program. Last year, we helped more than 1,600 families find their way out of poverty and emergency situations. These programs make a massive impact that people in Edmonton don’t often see.
“It’s things like connections to free pre-natal care, parental supports, or free access to emergency essentials like diapers and formula,” says Jonathan Mackereth, Development Officer with Bissell Centre.
Mackereth explains that Bissell has run a childcare for more than 50 years, serving families in the downtown core. The centre is fully staffed by Early Childhood Education professionals, providing Early Childhood Development for short- and long-term – serving childcare from newborns to six years old.
“There’s are enough challenges finding quality childcare – finances shouldn’t be one of them,” says Mackereth “Lots of parents even drop-off their kids to access other programs like our Employment Services or Financial Empowerment workshops, making it an essential part of our approach to ending poverty.”
Supporting and Celebrating Together
Learning that 147 Tim’s locations all came together to support Bissell Centre, “caught us a little off guard,” Jonathan jokes. “We knew right away opportunities like this don’t come often. We pooled resources into making sure folks knew that buying a cookie would help a child.”
Team members from Bissell Centre could be found at a few different locations around the city during this campaign. Whether it was celebrating with giant cookie cut-outs by the drive-thru, or putting on hair nets and decorating cookies, the teams stepped up to make the week unforgettable.
By the end of the campaign, more than 300,000 cookies were sold – raising more than $464,000! People didn’t hesitate to add a smile cookie to their regular double-double orders – with some businesses and schools pre-ordering up to 1,500 cookies at a time.
“On the first day, we had a manager come out to see us,” Jonathan recalls. “She said in the first two hours of the morning rush, they sold more than a quarter of the cookies they sold for the entire campaign last year.”
We can’t thank the Edmonton Tim’s franchisees enough for all the support they’ve given us. This will directly impact families and children experiencing houselessness and poverty in Edmonton. Thank you for helping us make Edmonton a little bit more of an equitable place to call home.
