Research Analyst

Full Time • Manager, Analysis and Evaluation

About The Role

The Research Analyst will conduct research and evaluations at Bissell Centre.  Under the direction of the Manager, Analysis & Evaluation, this position will work to analyze our existing dataset, inform evaluative processes and communicate findings to improve service delivery and ultimately participant outcomes.

This role will incorporate the goals of the Strategic Plan into the following; research coordination, program evaluation, communications and capacity building.

Key Responsibilities

Research Design & Program Evaluation

  • Evaluation design, selecting the most appropriate qualitative and quantitative methods to answer the central question(s)
  • Outline and implement research projects to address knowledge gaps for Bissell Centre and the sector
  • Instrument design, including survey creation, interview planning, and data extraction from agency databases.
  • Maintain, compile and analyze and disseminate agency findings and reports
  • Undertake literature reviews to determine external knowledge relevant to internal projects
  • Data collection, including conducting interviews, focus groups, surveys, etc.
  • Conduct qualitative and quantitative data analysis

Research Coordination and Engagement

  • Ensure all data handling activities across the organization are done to a rigorous ethical standard
  • Build and maintain strong research-based relationships with external agencies and partners
  • Represent the organization at industry events and conferences to expand the network and identify new opportunities.
  • Collaborate with external agencies to develop joint initiatives and share best practices.
  • Foster a culture of collaboration and knowledge sharing within the organization

Knowledge Translation

  • Build a compelling narrative around data insights using storytelling techniques to engage stakeholders and help them understand the significance of findings
  • Use data visualization tools such as charts, graphs, and infographics to help illustrate findings and make them accessible to various audiences
  • Create actionable recommendations based on insights from analysis and evaluation.
  • Build staff capacity around evaluation and research methods

Additional Responsibilities

  • Other duties and projects as required


Qualifications, Skills, and Abilities

Formal Education and Experience

  • Research-focused university degree in the relevant field of studies, preferably a field with a quantitative focus (i.e., Statistics, Mathematics, Urban Planning, Public Health, Public Policy, Economics, Epidemiology, Sociology, etc.). Experienced applicants with bachelor’s degrees will be considered, applicants with masters degrees will be prioritized.
  • A minimum of 2 years of experience (depending on the level of education) in conducting research projects and program evaluations, analyzing data using descriptive and advanced statistical methods, and communicating findings to various public and senior level audiences
  • Ability to build and evaluate statistical models using relevant software and tools (e.g. STATA, SAS, R, or Python)
  • Experience in qualitative research methods such as grounded theory, ethnography, action research, and case study
  • Experience with Indigenous research methodologies and Indigenous ways of knowing is an asset
  • Excellent writing and communication skills to condense information and prepare recommendations
  • Strong networking skills including a proven track record in establishing and maintaining effective working relationships with internal stakeholders and external partners
  • Indepth understanding of ethical information stewardship practices required; familiarity with applicable Alberta privacy legislation (FOIP, PIPA, HIA) an asset
  • Familiarity with End Poverty Edmonton’s Road Map, and with “A Place to Call Home: Edmonton’s Updated Plan to Prevent and End Homelessness” is an asset


Knowledge, Skills, and Abilities


  • Software Usage Proficiency: Intermediate to advanced Microsoft Office, STATA, SAS, R, or Python capability
  • Sector Knowledge an Asset: Familiarity with issues of poverty and Edmonton’s urban core and knowledge of relevant community and government resources
  • Professionalism: Ability to portray a superior level of professionalism and adhere to a strict policy of confidentiality
  • Entrepreneurial and Self-motivated: Capable of demonstrating independence and entrepreneurialism.
  • Communication Skills: An excellent communicator with strong written and verbal skills
  • Service and Results Oriented: Is focused on developing and delivering high quality, effective programs and services to staff
  • Analytical and Decision-Making Skills: Strong conceptual and analytical skills, with the ability to recognize as well as assess emerging issues and situations objectively, think creatively outside the box, and make sound decisions; is decisive and accountable
  • Organizational and Project Management Skills: Has strong organization and process skills; meets deadlines; is able to prioritize a diverse workload and manage multiple projects at once; has keen attention to detail, accuracy and quality
  • Leadership and Management Skills: Has strong leadership and management skills; clear ability to think, plan, and act strategically; is a team leader and a team player; leads by example; able to empower employees to achieve their best
  • Interpersonal and Relationship Building Skills: Approachable, with the ability to build trust and respect, cultivate strong positive relationships with a variety of stakeholders

Change Management Skills: Personal capacity to adapt to change, lead competently through change, and make strategic adjustments to address changing needs



  • This is a permanent position.


Conditions of Work

  • Flexibility of the working day is inherent in the position. The workload fluctuates. Flexibility to work some evenings and weekends is required.

Direct Reports

  • None at the present time

Screening Requirements

  • Criminal Record Check
  • Child Welfare Intervention Check

Training Requirements

  • Conflict Into Calm Training
  • Collaborative Process Mapping
    • Conflict Into Calm Training must be completed during the first year employment. Other required training may be identified as required.

Interested candidates are invited to submit their resume and cover letter to:

Maria Savidov

(Manager, Analysis & Evaluation)


Application Deadline: September 10th, 2023


We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

As the COVID-19 pandemic evolves, Bissell Centre continues to take action to protect person served and staff. Strategies related to Bissell Centre’s response to COVID-19 are driven by the guiding principle of taking all reasonable precautions and measures to protect the health and safety of both persons served and staff. In keeping with this intentional purpose, COVID-19 full vaccination is a condition of employment for new hires, except due to legitimate, established exceptions.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.


Application Deadline: September 10th, 2023

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