All Sides of the Coin – Part 3: My Role of Employee

by | POSTED: Feb 20, 2013

Bissell Centre employee, Sissy Thiessen, shares her story of assuming the various positions of volunteer, program participant and employee within Bissell. This is the final part of a three-part series.
By: Sissy Thiessen

All Sides of the Coin – Part 3: My Role of Employee

To my surprise, my journey with Bissell Centre did not end after my time volunteering and participating in the summer of 2009. Three years after entering the doors of the Robert Tegler Friendship Room  for the first time, I finally returned to Bissell. But this time, not as a volunteer or participant.

Ever since the day a speaker from Bissell came to my high school, a seed was planted in my mind that made me want to be within the centre. Even after I volunteered and moved on to spend three years in another city being a University student, active volunteer and employee, I still found myself thinking about coming back to Bissell. Upon returning home to Edmonton after my studies, I decided I wanted to work at Bissell Centre.

On my first attempt, I had applied for a position within Bissell’s Homeless to Homes  program, a program aimed at providing clients in need with stable housing and access to income supports. I was unsuccessful, but had learned more about the amazing support Bissell provides to inner city Edmontonians. I also felt like I put my name on a list and that someday, someone would recognize my drive, passion and eagerness to work for an organization that directly assists people. And I was right.  

In October 2012, I applied for and accepted a position within Employment Services, which assists participants looking to enter or re-enter the workforce. Manager, Mark Bubel, said my passion and writing skills were apparent in my letter of intent and after interviewing me, was gracious enough to take a chance on me. I was given an opportunity to prove to myself, as well as the organization, why I kept feeling the need to return.

I started my position as an Employment Support Worker on a relief basis at the end of October, and have gained a multitude of knowledge, experience and transferable skills since commencing employment. I have learned the inner workings of a non-profit organization, how to provide someone with the skills required to succeed in life and the workforce, conflict resolution and most importantly, I have learned how to empower someone. I have had the opportunity to work within a well organized social service agency that directly works toward eliminating poverty in our community.

Through my time spent in Employment Services, I have also gained valuable skills to assist me on my own career path. I came to help others and by the graciousness of this organization and its leaders, I have also been helped in return. I was even granted the opportunity to utilize my education in Journalism and work within Marketing and Communications a few hours a week.

At the time being, I have been offered a permanent, full-time position in a project-support role for Fetal Alcohol Spectrum of Services (FASS). This program works to enhance our community’s understanding of Fetal Alcohol Spectrum Disorder (FASD), how to prevent it, as well as supports individuals and families affected by FASD. I am so thankful for all the opportunities Bissell has provided me with thus far, which have exemplified what it means to be genuinely compassionate, empathetic and courageous. These experiences have also taught me one of the most important lessons I think can be taught- the true power of the human spirit in the face of the most challenging obstacles. My life has been given new direction and meaning, and I am grateful my path has lead me back to Bissell Centre. I look forward to my future within this organization, as well as the continued generosity and lessons that accompany it.