Bissell Centre SMS Messaging
Connecting with our supporters via text message
Bissell Centre uses SMS (text messages) to share occasional updates and fundraising opportunities with people who have chosen to hear from us this way. Texting helps us connect quickly during time-sensitive moments, such as like campaign deadlines, matching gift opportunities, or event reminders, so more people can support the programs that help community members move out of poverty.
We send texts from: +1 (587) 883-5412
Texts are sent through Mailchimp (our SMS platform).
Why does Bissell Centre use text messaging?
SMS is a simple way to share short, timely updates. People can opt out at any time, and we aim to keep messages purposeful and respectful.
How does it work?
If you opted in to receive texts from Bissell Centre, you may receive messages from +1 (587) 883-5412.
Message types may include:
- Fundraising updates (including matching opportunities)
- Event reminders and community engagement opportunities
- Occasional organizational updates that relate to supporter involvement
How often will you text me?
Frequency varies, and we keep it occasional — typically tied to campaigns or key moments (and not every week).
How do I stop receiving texts?
You can opt out anytime by replying STOP to any text message.
(If you ever want back in, you can reply START where available.)
Need assistance? Reply HELP (where available), or contact us using the info below.
- Email: donorsupport@bissellcentre.org
- Phone: 780-423-2285 ext 365
Will it cost me anything?
Message and data rates may apply depending on your mobile plan.
How do you protect my information?
We take privacy seriously. Your phone number is used to communicate with you based on your preferences and is handled through Mailchimp, our SMS platform.
For more information, please review our Privacy Policy.
Consent to receive text messages
You receive text messages from Bissell Centre because you gave express consent to hear from us by SMS. This may have happened when you:
- Checked an SMS opt-in box on one of our forms
- Signed up at an event or campaign where SMS messaging was offered
- Otherwise asked us to communicate with you by text
We only send text messages to people who have chosen to receive them, and you can opt out at any time by replying STOP.
About Canadian Anti-Spam Legislation (CASL)
Bissell Centre follows Canada’s Anti-Spam Legislation (CASL). This means:
- We only send text messages with your consent
- We clearly identify ourselves in our messages
- We include a simple way to unsubscribe
If you believe you received a text message from us in error, please contact Donor Support and we’ll be happy to help.