About
Programs
Individual
Housing Loss Prevention
Housing Services
Financial Empowerment
Fetal Alcohol Spectrum of Services
Supportive Housing for Adults with FASD
Family
Early Childhood Development (Childcare)
Family Support Services
Community
Indigenous Cultural Supports
Free Tax Filing
Bissell Thrift Shop
Moonlight Bay Centre
Bissell Harvest Catering
Get Involved
Volunteer
Give Goods
Fundraise for Bissell Centre
Join our Team
Blog
Contact
Donate
2025 Giving Tuesday Thankathon Details
Thankathon Call Form
PRE- CALL
Donor Name
(Required)
First
Last
Phone
(Required)
Caller Name
(Required)
First
Last
Date
(Required)
MM slash DD slash YYYY
Time
(Required)
Hours
:
Minutes
AM
PM
AM/PM
DURING CALL
Call Outcomes
(Required)
Spoke to donor directly
Spoke to someone else in the household/at donor's office
Left voicemail message
No Answer
Phone number out of service
Wrong Number
Conversation Themes
Curious about impact
Donor asked about volunteering opportunities
Donor asked other questions (Note in Comments/Observations section below)
Donor made another donation
Expressed appreciation for Bissell
Mentioned volunteering
Mentioned financial hardship
Not interested in future calls
Personal story shared
Signed Up as a Monthly Donor
Wants to increase involvement (Note in Comments/Observations section below)
Wants more communication
Select as many options as you think fits
Sentiment
1 = not good
2 = okay
3 = good
4 = great
5 = excellent
What is the TONE of the call? A donor may not be interested in future calls, but the tone was still positive.
Needs a Call back
Yes
Wants us to follow Up on..
POST CALL
Other comments or observations
