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2025 Giving Tuesday Thankathon Details
Thankathon Call Form
PRE- CALL
Donor Name
(Required)
First
Last
Phone
(Required)
Caller Name
(Required)
First
Last
Date
(Required)
MM slash DD slash YYYY
Time
(Required)
Hours
:
Minutes
AM
PM
AM/PM
DURING CALL
Call Outcomes
(Required)
Spoke to donor directly
Spoke to someone else in the household/at donor's office
Left voicemail message
No Answer
Phone number out of service
Wrong Number
Conversation Themes
Curious about impact
Donor asked about volunteering opportunities
Donor asked other questions (Note in Comments/Observations section below)
Donor made another donation
Expressed appreciation for Bissell
Mentioned volunteering
Mentioned financial hardship
Not interested in future calls
Personal story shared
Signed Up as a Monthly Donor
Wants to increase involvement (Note in Comments/Observations section below)
Wants more communication
Select as many options as you think fits
Sentiment
1 = not good
2 = okay
3 = good
4 = great
5 = excellent
What is the TONE of the call? A donor may not be interested in future calls, but the tone was still positive.
Needs a Call back
Yes
Wants us to follow Up on..
POST CALL
Other comments or observations
