Personal Support Worker

Relief • Fetal Alcohol Spectrum Services

About Bissell Centre

Through our vision of eliminating poverty in our community, and guided by a passionate concern for the dignity and well-being of each individual, our work is based on building relationships, hope and trust. By addressing multiple needs, Bissell Centre provides a holistic approach to helping families and individuals.

Job Summary

Bissell Centre is growing and in need of a Casual Permanent Supportive Housing Support Worker. The key function of this position is to work with adults who are living with a Fetal Alcohol Spectrum Disorder to support home stability and goal achievement through a client centered approach and wrap around services. The PSH Support Worker will act as a broker between the tenants and resources to enhance the tenant’s self-reliance within their home and community.

This position requires individuals who are willing to work on 24/7 rotating 10 hour shifts and weekends. Individuals must have the ability to respond quickly to individuals in crisis.

Duties and Responsibilities

  • Collaboratively assess and ensure participants complete the FASD assessment to identify their strength, resources, needs and aspirations in order to provide greater opportunities for enhanced support to the participants
  • Assist participants with community integration, life skill development, financial stability, socio-recreational interaction and housing stability
  • Provide minimal outreach capabilities to assist with community integration and attending important appointments such as court, medical and mental health
  • Assess and enhance participants’ readiness to make positive changes
  • Work with participants regularly to collaboratively set goals, develop a plan of action, evaluate success, and revise plan accordingly
  • Assist participants with implementation of their case plan through role-modeling, teaching, information, brokering, advocacy, and providing practical assistance
  • Accurately complete assessments
  • Help participant establish housing by assisting with utility set up, furniture acquisition and delivery and completing a Move In Inspection Report
  • Assist in re-housing participants as required


  • Degree or Diploma in Social Science or related discipline
  • Minimum of one year related employment experience e.g. high-risk populations, Fetal Alcohol Spectrum Disorder, supportive housing experience
  • Alberta Class 5 License, satisfactory driver’s abstract and a vehicle is preferred
  • Experience with case management software is a considerable asset
  • Strong written and verbal communication and interpersonal skills, result oriented, good time management, strong organizational, problem-solving and advocacy skills
  • Good working knowledge of Microsoft Word and Excel programs
  • Familiarity with issues of poverty, homelessness and Edmonton’s urban core
  • Familiarity working with high risk populations and an understanding of Indigenous cultures, history and current issues

Screening Requirements

  • Criminal Record Check
  • Child Intervention Check


Bissell Centre offers above average industry benefits including employer subsidized medical and dental benefits, life insurance, disability, flexible spending account, outstanding vacation and more.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.

The above outline is intended to describe the general nature and level of work performed by people assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

Application Deadline: November 30th, 2018

 Apply For This Position  See Other Openings


Facebook Twitter Email