Personal Support Worker (Casual) | Bissell Centre

Personal Support Worker (Casual)

Relief • Fetal Alcohol Spectrum Services

About Bissell Centre

Through our vision of eliminating poverty in our community, and guided by a passionate concern for the dignity and well-being of each individual, our work is based on building relationships, hope and trust. By addressing multiple needs, Bissell Centre provides a holistic approach to helping families and individuals.

Job Summary

Bissell Centre is in need of a passionate and skilled Casual Personal Support Worker.

The key function of this position is to work with adults who are diagnosed with Fetal Alcohol Spectrum Disorder (FASD) to support home stability and goal achievement through a client centered and harm reduction approach. The PSW acts as a broker between tenants and resources to enhance the tenant’s self-reliance within their home and community. Due to the nature of the position, the PSW will occasionally experience physical and/or verbal abuse from and between participants.

This position requires individuals who are willing to work on a 365 24/7 rotating shift rotation which includes holidays, evenings, nights and weekends. Individuals must have the ability to respond quickly to individuals in crisis.

Duties and Responsibilities

  • Enhance, collaborate and support the work of the on-site occupational therapist in completing the daily living skills bootcamp
  • Manage a shared caseload
  • Provide minimal outreach capabilities to assist with community integration and attending important appointments
  • Accurately complete ongoing Service Prioritization Decision Assistance Tool’s (SPDAT) and provincial interviews
  • Help participants establish housing by assisting with utility set up, move in paperwork, starter kit acquisition, and starter groceries
  • Assist in re-housing participants as needed


  • Degree or Diploma in Social Science or related discipline
  • Minimum of one year related employment experience e.g. high-risk populations, Fetal Alcohol Spectrum Disorder, supportive housing experience
  • Experience with case management software is a considerable asset
  • Strong written and verbal communication and interpersonal skills, results oriented
  • Strong time management, organizational and problem-solving skills
  • Strong understanding of the difference between empowering participants versus advocating on their behalf and when it is appropriate to implement either one
  • Familiarity with issues of poverty, homelessness and Edmonton’s urban core
  • Familiarity working with high risk populations and an understanding of Aboriginal cultures, history and current issues

Screening Requirements

  • Criminal Record Check
  • Child Intervention Check

Interested candidates are invited to submit their resume and cover letter.

We thank all applicants for their interest. However, only candidates selected for an interview will be contacted.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.

The above outline is intended to describe the general nature and level of work performed by people assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

Application Deadline: March 31st, 2019

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