Manager, Marketing & Communications

Full Time • Marketing & Communications


Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre’s work is based on building relationships, hope and trust. Our community comes from all walks of life and so do we.

Through our programs we work to empower people from meeting their own basic daily needs to having sustainable livelihoods, secure housing, and feeling hope for the future and make plans for a prosperous life. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.


Currently, Bissell Centre is looking for an individual wanting to lead the sector and take our image to the next level. Are you ready to be our Manager, Marketing and Communications and set the tone of who we are?

The Manager, Marketing & Communications, will aim to proactively plan, organize, coordinate, and execute activities associated with Bissell Centre’s marketing and communication strategies.

We’re looking for someone who is well rounded in photography, videography, design, and social media. Our marketing team is highly collaborative and moves fast on executing new campaigns and ideas. We try out new ideas constantly, learn from them and execute again… You will be a critical part in taking Bissell Centre to the next level in this position.

The Manager, Marketing & Communications will be a collaborative, well-rounded marketing professional with experience in traditional and digital marketing and practical experience in creating and mobilizing a marketing and communication strategy. You must be KPI driven and lead multiple campaigns and to work and strengthen Bissell Centre’s brand and support within the Community. Do you enjoy developing and executing marketing plans, managing the marketing budget, and coordinating with internal and external resources to execute your marketing tactics.  As well as collaborating with management throughout the organization and shares the responsibility of developing well-defined goals and strategies with other team members.

Job type: Permanent, Full-time


Marketing & Communications

  • Working closely with the Director, Marketing & Communications, develop, implement, and evaluate marketing & communication campaigns in collaboration with team members and Program Managers.
  • Develop and implement an annual operational plan to ensure the team is on track with the marketing & communications strategy and business plan, including goals, objectives, timelines, and budget.
  • Establish and monitor metrics to track the effectiveness of marketing & communications campaigns. Monitor and evaluate program delivery and quality on an ongoing basis.
  • Communicate information about all aspects of program activity to ensure the Director, Marketing & Communication, is well informed of developments within the department.
  • Work with other department managers to create interdepartmental collaborations.
  • Partner with cross-functional teams to create integrated marketing plans through execution, delivering on campaign goals and strategies and continuously adapting marketing strategy and tactics.
  • Ensure the creation and production of critical communications materials. Liaise with third-party providers to produce marketing materials, promotional items, signage, photography, websites, etc.
  • Oversee digital and out-of-home advertising initiatives.
  • Develop and maintain a Bissell Centre photo library for use across various communication forms.
  • Keen eye for earned media opportunities.

Also Including

  • Brand Management
  • Market Insight
  • Website Management

Supervisory Skills

  • Lead, manage and coach a team of direct reports responsible for marketing, communication and brand implementation and delivery.
  • Recruitment, hiring, orientation, training, professional development and day-to-day supervision of direct report staff.


  • Develop annual Marketing & Communications budget in collaboration with the Director, Marketing & Communications.
  • Implement, track, and monitor Marketing & Communications budgets.


  • Maintain strong working relations with other teams and programs within Bissell and conduct regular meetings with other Managers/Team members to understand departmental/ program and organization’s needs and how Marketing & Communications can support them.
  • Submit monthly, quarterly, and annual program reports, including outputs, outcomes, program highlights, stories, and quality improvement initiatives.
  • As part of the Bissell community, participate in cross-organization initiatives, including safety walks, events, committees, etc.



You Must have:

  • Post-secondary degree in communications, marketing, or related field.
  • Minimum 8 years experience in a communications/marketing position.
  • Experience in a Not-for-Profit sector is preferred.
  • Previous management experience.
  • Media Relations experience/training.

Assets for the Role:

  • Software Usage Proficiency
  • Sector Knowledge an Asset
  • Entrepreneurial and Self-motivated spirit
  • Advanced Communication Skills both written and verbal
  • Organizational and Project Management Skills
  • Leadership and Management Skills
  • Interpersonal and Relationship Building Skills
  • Proven Change Management Skills

Screening Requirements

  • Criminal Record Check
  • Intervention Record Check

Training Requirements

  • Conflict into Calm
  • Naloxone Training

Conflict Into Calm Training must be completed during the first six months of employment. Other required training may be identified as required.


Interested candidates are invited to submit their resume and cover letter to:

Nivedita Kunjur

Director, Marketing & Communications

Email: nkunjur@bissellcentre.org 

Application deadline:  Will remain open until suitable candidate is found.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

As the COVID-19 pandemic evolves, Bissell Centre continues to take action to protect person served and staff. Strategies related to Bissell Centre’s response to COVID-19 are driven by the guiding principle of taking all reasonable precautions and measures to protect the health and safety of both persons served and staff. In keeping with this intentional purpose, COVID-19 full vaccination is a condition of employment for new hires, except due to legitimate, established exceptions.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.

Application Deadline: May 31st, 2022

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