HR Manager

Full Time • HR (Human Resources) department


Are you an HR Professional looking to make an impact in your community? Do you have endless optimism, ready to move and change and create HR processes and procedures? Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre’s work is based on building relationships, hope and trust. Our community comes from all walks of life and so do we.

Through our programs we work to empower people from meeting their own basic daily needs to having sustainable livelihoods, secure housing, and feeling hope for the future and make plans for a prosperous life. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Currently, Bissell Centre is looking for an individual wanting to join an HR team and help to the next level. Are you ready to be our HR Manager and make an impact in our community?


The Human Resources Manager will be responsible for a wide variety of Human Resource Operations which include supporting both the Human Resources and Payroll team. This role demands a high level of confidentiality and professionalism when interacting with employees, management and the public.

If you are a HR Manager professional with 2-4 years’ experience, HR degree, CPHR or equivalent experience and are passionate about making a difference this is the role for you.

Role: 18-month contract


Duties and Responsibilities

Human Resources Strategy and Planning

  • Regularly scan and assess human resource issues, trends, gaps, and opportunities. Keep the Lead Team via COO abreast of HR issues, trends, gaps, and opportunities that could impact the organization’s operation. Solution focused in addressing issues and gaps or to realize opportunities.
  • Establish and implement HR strategic and operational plan that supports the achievement of Bissell Centre’s broader strategic and operational goals.
  • Advise leadership and management on workforce planning and create reports to show staffing needs
  • Work with Lead and Management Teams to create and maintain an inclusive work environment that demonstrates accountability for cultural competence and diversity.

Disability Management

  • Advise and train supervisors and staff on leave of absence process.
  • Liaise with employees, managers, insurance company regarding gradual return to work and accommodation process.


Recruitment, Selection, and On-boarding Assistance

  • Support the HR Administrator in full cycle recruitment. HR Administrator will liaise with hiring managers on various aspects of recruitment and selection including developing job postings and appropriate candidate assessment tools, pre-screening applicants, participating in interviews and candidate assessments, developing reference check tools and procedures, and planning post-interview consults.
  • Review and approve job offer, in regards to compensation structure, pay band and approval received from department.
  • Organize and conduct HR orientation for new employees and ensure new employees undergo the orientation program.

Compensation and Benefits Management

  • In coordination with Director, People & Culture conduct a biennial external analysis on Bissell Centre’s market competitiveness in salary, benefits, and other monetary provisions for employees.
  • Provide recommendations and make adjustments to the organization’s compensation structure and benefits plan as deemed appropriate. Also ensure proper administration of Bissell Centre’s compensation and benefits plan.
  • Guide managers in determining proper salary and severance offers.


Policy and Procedure Administration and Employee Relations Management

  • Develop and ensure adherence to Human Resources polices and processes that are both compliant with relevant employment legislations as well as supportive of the organization’s strategic, operational, and human resources management goals.
  • Support the Coordinator Wellness and Employee Relations in guiding the management and employee actions by interpreting, advising, and assisting them in the application of the agency’s human resources policies and procedures.
  • Guide and support Coordinator, Wellness and Employee Relations with managers in process of employee relations matters (human rights, performance management, discipline, termination, employment standards and legislations, work injury case management, classification and compensation, etc.) and in the preparation of relevant documentations.
  • Lead the investigation and resolution of HR related complaints.


Employee Development and Performance Management Assistance

  • Work with program Directors and Managers in the establishment or enhancement of relevant and effective employee training and development programs.
  • Provide guidance and assistance to managers, as requested, in the completion of performance evaluations and in the handling of performance consults.

Additional Human Resources Management Duties

  • Maintain up-to-date job descriptions and skills inventory.
  • Administer the organizational Health and Safety program and serve as the organization’s WCB and OH&S administration contact/liaison.
  • Lead the coordination and facilitation of employee wellness and recognition programs.
  • Conduct exit interviews and perform analysis to identify opportunities to enhance retention.
  • Other duties and projects as assigned by the COO.



Formal Education and Experience

  • Degree in Human Resources Management or other related field and a minimum of 2-5 years experience in a senior human resources professional or management role. An equivalent combination of training and experience may be considered.
  • A CHRP designation or strong evidence of working towards gaining it.

Knowledge, Skills and Abilities

  • Legislative Knowledge: Sound working knowledge of Alberta Employment Standards, Human Rights Acts, relevant PIPA legislations, relevant common law as well as WCB and OH & S regulations.
  • Software Usage Proficiency: Intermediate to advanced Microsoft Office capability. Knowledge of HRIS and computerized payroll systems is a definite asset.
  • Sector Knowledge an Asset: Familiarity with issues of poverty and Edmonton’s urban core and knowledge of relevant community and government resources.
  • Professionalism: Ability to portray a superior level of professionalism and adhere to a strict policy of confidentiality.
  • Entrepreneurial and Self-motivated: Capable of demonstrating independence and entrepreneurialism.
  • Communication Skills: An excellent communicator with strong written and verbal skills.
  • Service and Results Oriented: Is focused on developing and delivering high quality, effective programs and services to staff.
  • Analytical and Decision-Making Skills: Strong conceptual and analytical skills, with the ability to recognize as well as assess emerging issues and situations objectively, think creatively outside the box, and make sound decisions; is decisive and accountable.
  • Organizational and Project Management Skills: Has strong organization and process skills; meets deadlines; is able to prioritize a diverse workload and manage multiple projects at once; has keen attention to detail, accuracy and quality.
  • Leadership and Management Skills: Has strong leadership and management skills; clear ability to think, plan, and act strategically; is a team leader and a team player; leads by example; able to empower employees to achieve their best.
  • Interpersonal and Relationship Building Skills: Approachable, with the ability to build trust and respect, cultivate strong positive relationships with a variety of stakeholders.
  • Change Management Skills: Personal capacity to adapt to change, lead competently through change, and make strategic adjustments to address changing needs.
  • Familiarity with issues of poverty, community-based organizations and the services they provide

Direct Reports

  • HR Administrator
  • Coordinator Training
  • Coordinator Wellness & Employee Relations
  • In absence of Director, People & Culture- Coordinator, Payroll & Benefits

Screening Requirements

  • Criminal Record Check
  • CWIS Check

Training Requirements

  • Conflict into Calm Training
  • Employment Standards Training
  • Maintenance of CPHR Designation

The above-noted training must be completed during the first six months of employment or as agreed upon by the supervisor.


Interested candidates are invited to submit their resume and cover letter to: Human Resources

Email: humanresources@bissellcentre.org

Application Deadline: Until Suitable candidate hired.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

As the COVID-19 pandemic evolves, Bissell Centre continues to take action to protect person served and staff. Strategies related to Bissell Centre’s response to COVID-19 are driven by the guiding principle of taking all reasonable precautions and measures to protect the health and safety of both persons served and staff. In keeping with this intentional purpose, COVID-19 full vaccination is a condition of employment for new hires, except due to legitimate, established exceptions.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.

Application Deadline: August 31st, 2022

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