Financial Empowerment Coordinator

Full Time • Financial Empowerment



Are you a Financial Empowerment Coordinator Professional looking to make an impact in your community? Do you have endless optimism, ready to move and create change in the community? Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre’s work is based on building relationships, hope and trust. Our community comes from all walks of life and so do we.

Through our programs we work to empower people from meeting their own basic daily needs to having sustainable livelihoods, secure housing, and feeling hope for the future and make plans for a prosperous life. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Currently, Bissell Centre is looking for an individual wanting to join the Financial Empowerment team. Are you ready to be our Financial Empowerment Coordinator and make an impact in our community?




Through our vision of eliminating poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, our work is based on building relationships, hope and trust. By addressing multiple needs, Bissell Centre provides a holistic approach to helping families and individuals.

Currently, Bissell Centre is looking for the right individual to fill the permanent, full-time position of Financial Empowerment Coordinator. Financial Empowerment is a Bissell Centre program focused on improving the financial wellbeing of low-income people through the integration of 5 key financial interventions into service delivery across the organization. The 5 key financial interventions are; one-on-one financial coaching, financial literacy workshops, taxes & benefits, banking inclusion & accessing the Canada Learning Bond through RESPs.

Duties and Responsibilities

  • Lead Bissell Centre’s mentorship program for front line financial coaching staff.
  • Coordinate and facilitate financial literacy and financial coaching training for front line workers.
  • Deliver Financial Literacy workshops to community members.
  • Provide direct support to low-income participants during tax clinic hours in the Community Space.
  • Develop and distribute informational materials for front line workers and participants.
  • Monitor and evaluate key performance indicators (KPIs) for the 5 key financial interventions (above).
  • Work with partner agencies to support a collaborative approach to Financial Empowerment in the City of Edmonton.
  • Funding reports and data entry.
  • Administrative support.
  • Other duties as required.


Education and Experience

  • Diploma or degree in Social Work, Education, Project Management, Bachelor of Arts (humanities), Bachelor of Commerce or other relevant education and/or experience.
  • Minimum 2-year relevant employment experience including program development, relevant case management or project management.

Knowledge, Skills and Abilities

  • Experience and training in financial literacy or financial empowerment will be considered an asset.
  • Community Volunteer Income Tax Program (CVITP) registration will be considered an asset.
  • Strong written and verbal communication and interpersonal skills, result oriented, applied time management, strong organizational and problem-solving skills.
  • Experience working with high risk populations and an understanding of Indigenous cultures & history.
  • Familiarity with issues of poverty, homelessness, and Edmonton’s urban core
  • Demonstrate high competency in computer systems (Word, Excel, Outlook, and database programs).
  • Criminal Record and Child Intervention checks are required
  • Candidates holding a Social Work Degree or Diploma are required to be registered and in good standing with the ACSW

Screening Requirements

  • Criminal Record Check
  • Child Intervention Check

Training Requirements

  • Conflict into Calm Training
  • Employment Standards Training

The above-noted training must be completed during the first six months of employment or as agreed upon by the supervisor.


Interested candidates are invited to submit their resume and cover letter to:

Katrina John-West

Financial Empowerment Team Lead


Application Deadline: January 25th,2023 at 9:00am.

We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

As the COVID-19 pandemic evolves, Bissell Centre continues to take action to protect person served and staff. Strategies related to Bissell Centre’s response to COVID-19 are driven by the guiding principle of taking all reasonable precautions and measures to protect the health and safety of both persons served and staff. In keeping with this intentional purpose, COVID-19 full vaccination is a condition of employment for new hires, except due to legitimate, established exceptions.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.


Application Deadline: January 25th, 2023

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