Facilities Coordinator

Full Time • Team Lead, Facilities

The Facilities Coordinator ensures the smooth operations and functions of systems within Bissell Centre.  This position is also responsible to coordinate the repair of properties operated by the Bissell Centre including Bissell Centre East and West, Child Care, Hope Terrace, Beverly Church, Thrift Shops, the facilities at Moonlight Bay, and other facilities as they may be acquired, to ensure that the properties are well maintained and do not pose any risks to employers, participants, or visitors.

Duties and responsibilities

Working under the supervision of the Team Lead, Facilities, this position will be responsible for the following:

Building Services

  • Provision of custodial and logistical support services to all Bissell-operated properties
  • Coordination of other services such as: recycling(paper/deposit), shredding, replacement of bulbs

Grounds and Building Maintenance

  • Coordinate maintenance of buildings, grounds, roads, parking areas for all Bissell-operated properties
  • Coordinate service of building heating and cooling systems and services, including heating, hot water, air conditioning, electrical power, and sewage
  • Provide input in developing an energy management program to include long range energy use goals, temperature and lighting standards, and a facilities improvement program to modify buildings and utilities systems to improve energy efficiency
  • Review and monitoring of contracted services and individual service contracts

Facilities Personnel

  • Work with facilities staff to ensure proper maintenance and safety of all program areas
  • Attend regular facilities staff meetings to inform, plan, and discuss facilities-related matters
  • Provide guidance and support to facilities staff members as required


  • Monitor and submit receipts for facilities expenditures for approval

Preventative Maintenance Program

  • Participate and assist in creating, implementing, and monitoring preventative maintenance program to reduce the frequency of unscheduled breakdowns and downtime of critical equipment and systems.
  • Implement required corrective measures, including repair or replacement of obsolete, worn, or broken building systems
  • Participate and assist in identifying capital funding needs for heating, ventilation, and air conditioning systems (HVAC) upgrades, electrical upgrades, and energy conservation programs

Facilities Service Requests

  • Act as one point of contact for all staff whether in person, by phone, by email and/or BissellNet facilities service request form

Safety and Security Services

  • Assist in management of Bissell’s Fire Suppression system (BCE kitchen), video camera system (BCW), the fire alarm system (BCE, BCW and Thrift Shop), the security system, the voicemail/telephone system, and the facility keys storage and allotment.

Planning and Managing Capital Projects

  • Assist the Team Lead, Facilities, and the Director of Administration with facilitating the initiation, planning, approval, consultation selection, design, review and construction delivery of all new construction, renovations, infrastructure, energy upgrades and major building maintenance initiatives on Bissell property

Property Planning

  • Organize and maintain accurate drawings and information for all of Bissell’s Centre’s facilities as well as maintain databases, including the facilities service request data. Responsible for maintaining internal and external signage, in conjunction with the marketing department.
  • Track and manage all Bissell storage and usable/available space
  • Review and advise on accommodation requests in the context of available facilities space and appropriate timing

Facilities Administrative Office

  • Assisting with facility maintenance, contracted services, procurement, interdepartmental billing of services, and equipment inventory. Reporting of budget allocations and expenses when required and departmental human resources duties as necessary
  • In conjunction with the Team Lead, Facilities and the Director of Administration, assist in developing an Operations and Maintenance manual
  • Attend Team meetings to address facilities issues and collaborate on organizational initiatives

Logistics and Mail Services

  • Oversee the shipping and receiving of goods and materials, storing and maintain audio/visual equipment, assist with office moves and occasionally special event set up

Vehicle Management

  • Development and implementation of standards, procedures and policies to ensure continuing operational efficiency , preventative maintenance, cost effectiveness and safety of Bissell Centre’s vehicles

Personal Characteristics

The Facility Coordinator should demonstrate competence in all of the following:

  • Behave Ethically: Understand ethical behavior and business practices and ensure own behavior is consistent with these standards and aligns with the mission and core values of the Bissell Centre.
  • Build Relationships: establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
  • Focus on participant needs: Anticipate, understand and respond to the needs of participants and the community to meet or exceed their expectation within the organization parameters
  • Foster Teamwork: Foster, sustain and role model productive team management practices, and contribute to a positive team environment.  Share expertise and knowledge to support, coach and develop others
  • Make Decisions: Assess situations to determine the importance, urgency and risks, make clear decisions that are timely and in the best interests of the organization

Conditions of Work

  • Interpersonal and Relationship Building Skills: Approachable, with the ability to build trust and respect, cultivate strong positive relationships with a variety of stakeholders.
  • Change Management Skills: Personal capacity to adapt to change, lead competently through change, and make strategic adjustments to address changing needs.
  • Flexibility of the working day is inherent in the position. The workload fluctuates. Flexibility to work some evenings and weekends is required


  • 3 years’ experience in building maintenance an asset
  • Knowledge of HVAC systems an asset
  • Working knowledge of all MS office applications (i.e. Excel, Word)

Screening Requirements

  • Criminal Record’s Check
  • Alberta Children’s Services Intervention Record Check (IRC)
  • Valid driver’s license and clean Driver’s Abstract

Direct Reports

  • None

Training Requirements

  • Conflict into Calm Training
  • Suicide Prevention Training

Training must be completed during the first six months of employment. Other required training may be identified as required.

Application Deadline: August 26th, 2022

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