Addictions and Mental Health Counselor

Full Time • Employment Services



Are you a Addictions and Mental Health Counselor looking to make an impact in your community? Do you have endless optimism, ready to move and change your community? Through the vision to eliminate poverty in our community and guided by a passionate concern for the dignity and well-being of each individual, Bissell Centre’s work is based on building relationships, hope and trust. Our community comes from all walks of life and so do we.

Through our programs we work to empower people from meeting their own basic daily needs to having sustainable livelihoods, secure housing, and feeling hope for the future and make plans for a prosperous life. By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Currently, Bissell Centre is looking for an individual wanting to join the Team.

Job Purpose

As an Addiction and Mental Health Counselor, your primary purpose in this role is to play a crucial part in guiding individuals grappling with substance abuse problems and related mental health issues through their journey of recovery. By offering regular counseling sessions, you will help equip participants with vital coping skills, resilience, and self-awareness that are integral to their recovery. You will also provide support to clients as they perform daily self-care tasks and engage in life management activities. The Addiction and Mental Health counselor will create a welcoming and inclusive environment for all participants.

Duties and Responsibilities

  • Conduct thorough assessments and evaluations of participants to understand their unique challenges, history of substance abuse, mental health conditions, and other factors influencing their current situation.
  • Develop individualized treatment plans based on the assessment, setting specific goals and objectives to guide the recovery process effectively.
  • Provide regular one-on-one counseling sessions to participants, utilizing evidence-based therapeutic techniques to address their emotional, behavioral, and psychological concerns.
  • Facilitate group therapy sessions, where participants can interact with and support each other, promoting peer learning and fostering a sense of community.
  • Educate participants about the nature of addiction, mental health disorders, and the process of recovery, helping them understand their conditions and the steps involved in healing.
  • Collaborate with other healthcare professionals, community programs, and support services to refer clients to specialized treatments, medical services, or additional resources that can complement their recovery journey.
  • Be prepared to handle crisis situations and provide immediate support to clients facing acute mental health episodes or relapse.
  • Conduct workshops and sessions to equip participants with practical life skills, coping mechanisms, and stress management techniques to enhance their ability to navigate daily challenges.
  • Maintain accurate and confidential client records, documenting progress, treatment plans, interventions, and outcomes in accordance with professional and legal standards.
  • Advocate on behalf of participants, ensuring they have access to necessary resources, support, and fair treatment within the healthcare system and the community.
  • Encourage and support participants in establishing healthy self-care routines, including exercise, nutrition, and mindfulness practices, to promote overall well-being.
  • Show sensitivity to diverse cultural backgrounds and perspectives, respecting and understanding the impact of culture on participants experiences and healing processes.




Knowledge, Skills and Abilities

  • Strong written and verbal communication and interpersonal skills
  • Enthusiastic and dynamic presenting skills
  • Excellent time management with strong organizational and problem-solving skills
  • Self-motivated and results oriented
  • Proficiency with Microsoft Word, PowerPoint, Excel and Outlook


Education and Experience

  • A bachelor’s degree in psychology, counseling. Master’s degree in counseling, marriage and family therapy, or clinical psychology is an asset.
  • Minimum of 2 years of experience in addiction and mental health support
  • Familiarity with issues of poverty, homelessness, and Edmonton’s urban core
  • Familiarity with Indigenous culture and history is and asset.


Personal Characteristics

Recovery Coach should demonstrate competence in all of the following:

  • Behave Ethically: Understand ethical behavior and organizational practices and ensure own behavior is consistent with these standards and aligns with the mission and core values of Bissell Centre.
  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Focus on Participant Needs: Anticipate, understand, and respond to the needs of participants and the community to meet or exceed their expectations within the organizational parameters.
  • Foster Teamwork: Foster, sustain and role model productive team management practices, and contribute to a positive team environment. Share expertise and knowledge to support, coach and develop others.
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions that are timely and in the best interests of the organization.
  • Organizational Skills: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
  • Plan: Determine strategies to move the organization forward, set goals, create and implement action plans, and evaluate the process and results.
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.


Screening Requirements

  • Criminal Record Check
  • Child Intervention Record Check
  • Alberta Class 5 driver’s license and satisfactory driver’s abstract is an asset

Training Requirements

  • Conflict into Calm Training
  • First Aid / CPR
  • Harm Reduction / Naloxone Administration
  • Applied Suicide Intervention Skills Training (ASIST)
  • Mobius training
  • Indigenous Awareness Training

The above-noted training must be completed during the first six months of employment or as agreed upon by the supervisor.


Interested candidates are invited to submit their resume and cover letter to:

Zulaurys Medina – Interim Manager, Employment Services



We thank all applicants for their interest. However, only candidates selected for interview will be contacted.

As the COVID-19 pandemic evolves, Bissell Centre continues to take action to protect person served and staff. Strategies related to Bissell Centre’s response to COVID-19 are driven by the guiding principle of taking all reasonable precautions and measures to protect the health and safety of both persons served and staff. In keeping with this intentional purpose, COVID-19 full vaccination is a condition of employment for new hires, except due to legitimate, established exceptions.

Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.


Application Deadline: September 24th, 2023

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