We are currently recruiting for 8 new positions to complete our new 24/7 Crisis Service Diversion Team (CSDT). These positions are called Complex Support Workers and they will be responsible for providing support to referred participants through interventions and diversion services. The goal of the program is to decrease the inappropriate dependency of participants on medical services, police and judicial services. 
Some of the Complex Support Workers’ responsibilities include:
• Develop personal plans with participants and empower them in the achievement of their goals.
• Make appropriate supported referrals to housing, health and community services and provide advocacy support services with, or on behalf of, individuals as needed.
• Provide flexible one-on-one case management depending on the needs of the individual.
• Ensure placement in shelters, detox and short-term/immediate housing as needed and transitioned into permanent housing as able.
Some of the qualifications for the role are:
• Degree or Diploma in Social Science or related discipline.
• Minimum of one year related employment experience.
• Alberta Class 5 License, satisfactory driver’s abstract and a vehicle.
• Strong interpersonal skills, results oriented, good time management, strong organizational and problem-solving skills.
• Good working knowledge of Microsoft Word and Excel programs.
• Familiarity with issues of poverty, homelessness and Edmonton’s urban core.
• Familiarity working with high risk populations and an understanding of Aboriginal cultures, history and current issues.
Review of applications will begin on 6th February 2013. Selection and hiring will continue until all vacancies for this position are filled.
Interested candidates are invited to view the full job posting here – Complex Support Worker 240113 – and submit a resume and cover letter (see details in the posting).